If you are creating a single response, multiple response or matrix / question block type question you will probably want to add response options such as ‘Very Poor, Poor, Average Good, Very Bad’ or likert scales between 1 and 5 or 1 and 7.
To do this firstly create your question and add the question text e.g. ‘how do you rate our service?’
Once this has been created you should then see an ‘Add new response option’ link.
This will open a popup window where you can then type your options.
Quick tip : You can add multiple options quickly by separating each one in the text box by a carriage return e.g.
1
2
3
4
5
would produce a scale between 1 and 5.